Send your order

Orders are dispatched up to 2 days after receipt of payment. Some bulky articles may not be available for shipping in select countries.

Orders can be collected at our wharehouse, in Rua Costa Cabral, Porto. To do this, select this mode at checkout. After our confirmation by e-mail, you can pick-up your order at the given address.

Urgent orders

Express delivery is delivered by the MRW carrier, whose delivery time is 24-48 hours in Portugal (excluding Islands), and 2-5 business days to Austria, Belgium, Czech Republic, Denmark, Spain (excluding islands), France, Holland, Italy, Luxembourg, Poland, United Kingdom, Switzerland.

Shipping costs for urgent orders:

Portugal (Continental): € 4,50 (up to 2kg), € 7,50 (2 to 5kg)

Spain: € 7,5 (up to 2 kg), € 9,5 (2 to 5 kg)

EU (Selected countries): € 18 (up to 2kg), € 25 (2 to 5kg)

Non-urgent orders 5-7 business days

Non-urgent orders are sent by CTT to portuguese islands and other countries of the world.

A tracking number for each order will be available for the client.

Shipping costs for non-urgent orders:

Europe: € 9,90 (up to 0,5kg), €12 (up to 1kg), € 17 (up to 2kg).

Rest of the World: € 18 (up to 1kg), € 24,50 (up to 2kg).

Important notes:

1. Bulky articles are taxed independently of the weight, and the respective value is presented to the customer at the time of checkout.

2. Some items are not available for delivery in certain areas. If you are interested in receiving a quotation for delivery please send us an e-mail to info@almaviva.pt

Shipping & Returns

You may return or exchange an item you purchased. You have 15 days from the date of receipt of the order to make the return / exchange. The return and reshipment costs are the responsibility of the customer. Please contact us at info@almaviva.pt if you wish to return / exchange an article.

For more details, please read the Terms and Conditions of this website carefully.

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